Coeo Dedicated Support delivers 24x7x365 mission critical support, allowing our customers to focus on running their business. We specialise in proactive support for Microsoft data solutions where performance and availability is critical to our customers revenue, profit and reputation.
Putting the customer at the centre of our success
Our customers are at the heart of what we do at Coeo. We have been using Net Promoter Score (NPS) as a key measure to make sure we continue to exceed customer expectations for over three years – this blog outlines what NPS is and how and why we use it.
Cyber Security Monthly News - October Summary 2018
This October, Microsoft released Cumulative Updates for SQL Server 2017 and SQL Server 2014. In addition, we have also seen a number of Windows Updates released this month, see below for more details.
Why you don’t need a Remote DBA service
1. You’re great at hiring and retaining DBAs to support your business
How to prevent Robocopy from hiding your files and how to fix it when it does
I recently had a scary moment at a customer when I was testing to see how long it would take to copy a data file between two of their disks using Robocopy and an old and relatively small backup file. If you haven't heard of Robocopy, then you should look into it as a command line (cmd) tool for..
Corruption detected when attaching/restoring master database
Recently, while working with a customer to help restore their SQL services, I came across an issue I hadn’t seen before and more interestingly, one where little information can be found within the community.
Expectations of a Remote DBA Service
Working as a Principal DBA in Coeo’s Remote DBA Team, I’m occasionally asked to talk to a prospective customer about how our team operates and to give them a technical overview of Coeo’s Remote DBA service. I’m often struck by how pleasantly surprised they are with what they hear about how we..
