The Coeo team have worked with organisations from across the retail sector and we've seen that increasing numbers of companies are looking to learn more from their customer data.
It's no secret that the past few years have been challenging for UK retailers. According to Deloitte, 2018 saw a 36% increase in net store closures compared to 2017 - 7,500 in total. With pressure increasing and costs rising, we expect budget holders in areas like IT will start to see a squeeze..
Online retail can involve very long processes leading to the customer, but what if the supply chain could be shorter, and the process leaner?
This article examines how disintermediation — the process of removing intermediaries from the supply chain — can impact online retail.
In 2005, the Gambling Act came into force, designed to set out a legislative structure that included measures for player protection that could cope with modern electronic gambling. However, the increasing pace of technological change has led to concerns that this legislation has fallen behind..
1. You’re great at hiring and retaining DBAs to support your business
Tell someone you went to a casino and their first question is how much did you win. Not on a specific game nor how much you could’ve lost, but what was the headline result and does it make them wish they’d gone as well. Gaming companies often ask similar questions, but for them it can be harder to..
With costs rising and margins falling, retailers will increasingly need AI to help them improve the customer experience, automate interactions and improve their knowledge of their customers