Tell someone you went to a casino and their first question is how much did you win. Not on a specific game nor how much you could’ve lost, but what was the headline result and does it make them wish they’d gone as well. Gaming companies often ask similar questions, but for them it can be harder to..
With costs rising and margins falling, retailers will increasingly need AI to help them improve the customer experience, automate interactions and improve their knowledge of their customers
At Coeo’s round table event in Manchester, several speakers presented about how the retail industry is changing as the world becomes a more digital place and how Microsoft’s data platform and analytics technologies are supporting that change.