---
title: The Coeo Blog | Dedicated Support (4)
description: Dedicated Support | The latest updates from Coeo on retail, gaming, finance and the Microsoft data platform (4)
---

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# The Coeo Blog

## [Cyber Security Monthly News - July 2019](https://blog.coeo.com/cyber-security-monthly-news-july-2019)

In July's news - the Information Commissioner’s Office cracked down on GDPR breaches, giving Marriott a fine of nearly £100 million. Also, critical Windows and SQL Server updates.

[![James McCarthy](https://blog.coeo.com/hubfs/JamesMCCircleLow.jpg)](https://blog.coeo.com/cyber-security-monthly-news-july-2019)

[James McCarthy](https://blog.coeo.com/author/james-mccarthy) | August 13 , 2019 

<https://blog.coeo.com/cyber-security-monthly-news-july-2019>

## [Ticketing in the Coeo Portal](https://blog.coeo.com/ticketing-in-the-coeo-portal)

Dedicated Support customers can now create service request and incident tickets using the [Coeo Portal](http://my.coeo.com).

[![Jenny Williams](https://blog.coeo.com/hubfs/Profile%20photos/JennyCircle.jpg)](https://blog.coeo.com/ticketing-in-the-coeo-portal)

[Jenny Williams](https://blog.coeo.com/author/jenny-williams) | July 12 , 2019 

<https://blog.coeo.com/ticketing-in-the-coeo-portal>

## [Cyber Security Monthly News – May 2019](https://blog.coeo.com/cyber-security-monthly-news-may-2019)

This month, both Google and Arm have continued to scrutinise Huawei amid security concerns, and reports from MalwareBytes have shown that the WannaCry virus still presents a very real threat. Also, Critical Windows and SQL Server updates, and CTP 3.0 for SQL Server 2019 were released.

[![Jake Hedges](https://blog.coeo.com/hubfs/Profile%20photos/JakeCircle.jpg)](https://blog.coeo.com/cyber-security-monthly-news-may-2019)

[Jake Hedges](https://blog.coeo.com/author/jake-hedges) | May 24 , 2019 

<https://blog.coeo.com/cyber-security-monthly-news-may-2019>

## [The DBA recruitment challenge](https://blog.coeo.com/the-dba-recruitment-challenge)

The Database Administrator (DBA) is often the organisation’s main source of technical database operational knowledge and they are difficult to obtain and retain.

[![James Boother](https://blog.coeo.com/hubfs/Profile%20photos/JamesBoCircle.jpg)](https://blog.coeo.com/the-dba-recruitment-challenge)

[James Boother](https://blog.coeo.com/author/james-boother) | May 22 , 2019 

<https://blog.coeo.com/the-dba-recruitment-challenge>

## [Cyber Security Monthly News – April 2019](https://blog.coeo.com/cyber-security-monthly-news-april-2019)

Security concerns have risen this month around the government’s controversial plan to allow Chinese telecoms giant Huawei, which is accused of being a gateway for China to spy on Western nations, [build the UK's 5G network](https://www.bbc.co.uk/news/uk-48032286). Former defence secretary Gavin Williamson, who was sacked for disclosing..

[![Roberto Marras](https://blog.coeo.com/hubfs/Profile%20photos/RobertoCircle.jpg)](https://blog.coeo.com/cyber-security-monthly-news-april-2019)

[Roberto Marras](https://blog.coeo.com/author/roberto-marras) | May 03 , 2019 

<https://blog.coeo.com/cyber-security-monthly-news-april-2019>

## [New performance insights in the Coeo Portal](https://blog.coeo.com/new-performance-insights)

Our Dedicated Support customers can now benefit from new performance insights in the Coeo Portal. This area provides high-level performance information on servers, instances and databases. 

[![Jenny Williams](https://blog.coeo.com/hubfs/Profile%20photos/JennyCircle.jpg)](https://blog.coeo.com/new-performance-insights)

[Jenny Williams](https://blog.coeo.com/author/jenny-williams) | April 18 , 2019 

<https://blog.coeo.com/new-performance-insights>

## [Cyber Security Monthly News - March Summary 2019](https://blog.coeo.com/cyber-security-monthly-news-march-summary-2019)

There have been a number of notable security vulnerabilities uncovered last month including some for Chrome and Magento, while Huawei remains in the limelight:

[![Edward Harrison](https://blog.coeo.com/hubfs/Profile%20photos/EdHarrison2Circle.jpg)](https://blog.coeo.com/cyber-security-monthly-news-march-summary-2019)

[Edward Harrison](https://blog.coeo.com/author/edward-harrison) | April 04 , 2019 

<https://blog.coeo.com/cyber-security-monthly-news-march-summary-2019>

## [Cyber Security Monthly News - February Summary 2019](https://blog.coeo.com/cyber-security-monthly-news-february-summary-2019)

Whether [deliberately](https://www.wired.com/2017/06/feds-charge-alleged-nsa-leaker-exposed-russian-election-hacking/) or through [carelessness](https://www.telegraph.co.uk/news/2019/02/23/catfishing-con-catches-nato-troops-report-reveals/), fleshware continues to be a weak link for data security. That’s no excuse for not patching the software though.

[![Kevin McNamara](https://blog.coeo.com/hubfs/Profile%20photos/KevinCircle.jpg)](https://blog.coeo.com/cyber-security-monthly-news-february-summary-2019)

[Kevin McNamara](https://blog.coeo.com/author/kevin-mcnamara) | March 05 , 2019 

<https://blog.coeo.com/cyber-security-monthly-news-february-summary-2019>

## [Cyber Security Monthly News - January Summary 2019](https://blog.coeo.com/cyber-security-monthly-news-january-2019)

As January draws to a close, Microsoft lets in the new year with a CU for 2016 SP1 & SP2 and a hotfix for 2017 CU13 (as below). There are also Windows updates and a variety of stories in the news to take a look at.

[![James Murfin](https://blog.coeo.com/hubfs/Profile%20photos/JamesMCircleLow.jpg)](https://blog.coeo.com/cyber-security-monthly-news-january-2019)

[James Murfin](https://blog.coeo.com/author/james-murfin) | January 25 , 2019 

<https://blog.coeo.com/cyber-security-monthly-news-january-2019>

## [Cyber Security Monthly News - December Summary 2018](https://blog.coeo.com/cyber-security-monthly-news-december-summary-2018)

As the year 2018 came to a close, we saw a few updates in regards to SQL Server, where Microsoft released Cumulative Updates for both SQL Server 2014 and 2017. Alongside this, there were also a number of Windows Updates released, which can be found below:

[![Justin Han](https://blog.coeo.com/hubfs/Profile%20photos/JustinLJCircle.jpg)](https://blog.coeo.com/cyber-security-monthly-news-december-summary-2018)

[Justin Han](https://blog.coeo.com/author/justin-han) | January 04 , 2019 

<https://blog.coeo.com/cyber-security-monthly-news-december-summary-2018>

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